Clicky

How do I view my sales and withdraw earnings?

Viewing your account balance

You can login to your account and view your transactions. Your transactions page will show pending, complete, and refunded transactions. It also includes your pending and available balance.

Pending and Available Balance

Your artist balance consists of two totals. Your pending balance and your available balance. Your pending balance includes all transactions that are less than 30 days old. Once a transaction has reached 30 days it is added to your available balance and can be withdrawn to your PayPal account.

Transactions are pending for 30 days to allow our production team time to print and ship the order. It also allows our support team to tend to any issues that may arise including order modifications, cancellations / refunds, or other issues that may arise.

Available Balance Withdrawals

Artists can request a transfer of their available balance at any amount! We collect all transfer details each time a new request is made to make sure we have your current information. The typical processing time is 7 to 10 business days (please note this does not include weekends).

Transactions 50 USD or greater can be processed directly on the website, and for transactions under 50 USD you can contact support to request a transfer. To speed up verification please ensure you are emailing from the address associated with your INPRNT account and include the PayPal email address you'd like to the transfer sent to.

PayPal 

To request a PayPal transfer, you will need to provide the email address associated with your PayPal account. 
How long does it take to receive my funds?
Please note that in some instances it may take up to 15 business days for the PayPal transfer to complete. If it has been longer than 15 business days, please contact support and a member of our team will be happy to help!
Use your available balance for purchases

Prefer to pick up some of your own prints or support your friends? There's also the option of using your balance to place an order with us, available at checkout. If you'd like to set up a transfer for an existing account balance, please contact support for assistance and we will be happy to help!
Updating your PayPal email address

When requesting a transfer you can also update your PayPal email address the transfer will be sent to. Please follow the links and instructions on the transfer request page.

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